24/7 Muslim funeral service in West London
Has someone passed away?
We are here to guide you through the funeral arrangements, from the first call through to burial, in accordance with Islamic guidance.
One call is all it takes
07943 119996
Tell us what has happened, and we will gently take care of the rest, insha’Allah.
Prefer we call you back? Request immediate assistance — no obligation.
- Registered Charity No. 1059085
A sadaqah jariyah of Al-Manaar, not a private business.
- Based at Al-Manaar Muslim Cultural Heritage Centre — serving the community since 2001.
The Muslim Cultural Heritage Centre, North Kensington.
- Listed with the NMFAS
National Muslim Funeral Advisory Service.
- Office hours Mon–Sat, 10:00–18:00
The emergency line answers outside these hours too.
كُلُّ نَفْسٍ ذَائِقَةُ ٱلْمَوْتِ ۖ ثُمَّ إِلَيْنَا تُرْجَعُونَ
“Every soul shall taste death, then to Us you will be returned.”
Sūrah al-‘Ankabūt 29:57
What to do first when someone passes away
You do not have to know what to do next.
Losing someone is overwhelming, and it is hard to know what to do first. If you only read one thing on this page, read this.
1
Make sure the death has been medically confirmed
A doctor, paramedic or ward nurse must confirm it. If the death was sudden or unexpected at home, dial 999.
2
Take a breath, and make du‘ā
Take a moment and make du’a. You do not need to work everything out right now. Call us and we will guide you through each step.
3
We will guide you through everything that follows — collection, Ghusl — ritual washing, Kafan — shrouding, Janazah — funeral prayer, the necessary documentation and burial.
Whatever your situation, your first and easiest step is to call us. We will calmly walk you through everything.
What to do when someone dies
Three situations, and what happens in each.
Whatever your situation, your first step is to call us. But if it helps to know what is coming, here it is.
Someone has died at home
Expected or sudden, the first call is a medical one — then ours.
Call the deceased’s GP if the death was expected: Contact the appropriate healthcare professional involved in their care. If the death was sudden or unexpected: Call 999. Once the death has been confirmed: Call us on 07943 119996.
A doctor or paramedic will confirm the death. In some cases it may be referred to the coroner, which is routine.
Contact us straight away on 07943 119996. We are available at all hours.
We will guide you through everything that follows, from collection to burial.
Someone has died in hospital
The ward begins the paperwork; we take over the moment they are released.
Speak with the ward staff and ask for the hospital bereavement office.
The hospital will prepare the medical paperwork. A medical examiner may review the cause of death before it can be registered.
Contact us. We liaise with the mortuary and arrange collection as soon as your loved one is released.
The death has been referred to the coroner
We will explain what happens next, liaise with the relevant office where appropriate and keep you updated throughout the process.
It usually happens when a death is sudden, or the cause is not immediately clear.
We liaise directly with the coroner’s office on your behalf.
We keep you updated at every stage, so you are never left wondering.
As soon as your loved one is released, we move quickly to complete the funeral.
Testimonials
What families say about us
Guidance
Gentle guidance, for whenever you need it.
Written to answer the questions people most often ask — for the moments when you are not in a hurry.
Muslim Funeral Arrangements: From Janazah to Burial
When a Muslim passes away, the family may need to make several important arrangements in
Ghusl and Kafan: Understanding the Islamic Funeral Process
In Islam, caring for the deceased is a responsibility carried out with dignity, respect and
What to Do When a Muslim Loved One Passes Away
Losing someone you love is one of the most difficult experiences a family can face.
Contact details
We are here for you, day and night.
24-hour funeral line
Call or WhatsApp at any time.
Al-Manaar centre
Monday–Saturday, 10:00–18:00.
Address
Al-Manaar, Muslim Cultural Heritage Centre
244 Acklam Road, North Kensington, London W10 5YG
Coming to see us
- Ladbroke Grove and Westbourne Park are both a short walk. Limited parking on site.
- Bring any medical certificate, the passport or ID, and the NHS number if you have it.
- The funeral line is available 24 hours a day. If you wish to visit Al-Manaar in person, the funeral-service office is open Monday–Saturday, 10:00–18:00. You do not need an appointment during these hours.